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I have gathered together what I could find of questions that could be asked on a survey
or interview. You must rewrite the question to fit your target interviewee. Thus,
substitute your issue/problem/topic in the appropriate place.Remember you should have
anywhere from five to ten demographic questions. I have created some for you to use. Be
sure to do something like this for the first five or so questions.Also, always have a
clean interview sheet in your clipboard for each interview.

Parking Questionnaire
My name is --------------------.I am a student at Spokane Community
College, and as the capstone project for our 201 class, each student must identify a
problem on campus or in the community. After we research the problem, we are to interview
stakeholders in the situation.My focus is the parking situation here on campus. I have
collected some background information, but now I need to know if other people feel that
there is a problem with the parking here on campus.Would you be willing to participate in
this interview?To answer the questions will take anywhere from ten to fifteen minutes
depending upon your responses. Also, if you give me an email address, I can send the
results to you on completion of the project.
The first ten questions are demographics which will help me compare your
answers with others.
Name:
Email address:
Gender:
Male
Female
To what age group do you belong?
6-21
22-30
31-45
46-65
66+
Other______
What income level do you have?
$0-14,000
$14,001-25,000
$25,001-40,000
$40,001-75,000
$75,001+
Other______
Marital status:
married
divorced
remarried
living with partner
widowed
single
Other______
Political choice:
Democrat
Republican
Independent
Undecided
Other______
Religion:
Catholic
Protestant
Christian
Buddhist
Mormon
Atheist
Agnostic
Other___________
Ethnicity:
Caucasian
European
Russian
Afro-American
Chicano Black
Chinese
Korean
Vietnamese
Twainian
Mexican
Spanish
Italian
Swedish
Germanic
Islamic
Arabian
Other______________________
. Educational status:
no high school diploma
high school diploma
GED
some college
AA or AS
BA or BS
MA or MS
Doctorate or JD
Post Doc
Other______

The following questions have a mix of yes and no responses combined with
short answer responses. Feel free to ask for clarification at any time.
(Here are the questions you will draw from. Surely you can't ask all of
these. You job is to find ones that will elicit pertinent responses from the audience.
Asking questions about a person's belief in classroom / student ratio really would have
nothing to do with the parking problem unless you are trying to draw parallels. Again you
must change the questions to suit your topic. Try not to have more than fifteen to twenty
questions, or your respondent will feel overwhelmed.)

Ideas: Some examples to guide you in writing your questions
- How is your organization funded?
- Does your organization use volunteer help?
- Does your organization have paid positions?
- How is your organization lead?
- Which community group does your organization primarily service? why did you decide to
enter the field of library and information science? OR What motivated you to seek a
library degree?
- What kind of position are you looking for when you graduate?
- Why did you decide to apply for this position?
- What are strengths and weaknesses of your organization?
- List three of your most important/proudest accomplishments.
- What kind of work environment do you prefer?
- What motivates you? ALSO Have you used these motivators with others?
- How are you qualified for this job? OR What qualifications do you have that make you
think you will be a success at this job?
- What supervisory experience have you had?
- How would you characterize your supervisory style?
- What would you do about implementing the provisions of the American with Disabilities
Act (or some other new policy) in our library, and how would you prioritize this among
your other duties?
- The person in this position needs to be innovative and proactive. Can you describe some
things you have done to demonstrate these qualities?
- How would you rate your communication skills and what have you done to improve them?
- What do you feel is the place of bibliographic instruction in the library? Have you ever
taught in a classroom setting? Would you be comfortable teaching BI courses?
- What else besides your school and job experience qualifies you for this job?
- What is your experience with collection development?
- What experience do you have dealing with academic scholars?
- What is your experience with automated systems and with computers in general?
- What have you read lately, and what are you reading now?
- While this position involves some specific skills (language, computer, cataloging,
etc.), it is more of a generalist position. How do you feel that your background fits into
this?
- What are the personal characteristics and qualities that you would bring to this
position that would be particularly helpful in fulfilling the responsibilities of this
position?
- Why did you choose X University for your graduate education in library and information
science?
- Tell us about yourself -- why did you choose this type of work?
- Tell us about X University's online catalog.
- What professional groups are you a member of, and how active have you been in those
groups?
- You have just had a short tour of this library. Did any aspect or anything you saw or
heard about this library surprise you? Would you change anything about this library?
- Why do you think more students are going into public services than technical services?
- Tell us about your experience with online searching.
- How do you work in groups, and what experience have you had working in groups?
- What appeals to you about this position?
- Why do you want to move to this area?
- How do you feel about providing general reference services for undergraduates or for
high school or junior high school students?
- What are some aspects of your present position that you like?
- What are some aspects of your present position that you dislike?
- What do you see yourself doing five or ten years from now? OR Where do you see yourself
going from here?
- What is your cataloging experience?
- What do you think a reference librarian's duties should be?
- Tell us about your subject background and about your coursework outside of library
science.
- How will your other experiences outside of librarianship aid you in this position?
- What is your opinion of X University's approach to holistic librarianship? How well is
the system functioning?
- How are government documents handled at X University?
- What is your interlibrary loan experience?
- What experience have you had using the Internet?
- Do you have the skills necessary to create and maintain our WWW home pages?
- What do you see as the future of the Internet as a reference tool?
- How will libraries mesh use of print and electronic resources?
- What do you see as the budget implications of increasing use of electronic resources in
libraries?
- Can you install software on computers and perform basic maintenance on them?
- What courses (college/graduate school) did you find most satisfying? Least satisfying?
Why?
- What would you say you learned from your college/graduate school experiences that you
see being carried over to your life today?
- Do you plan to continue your education?
- What kind of people do you like to work with?
- What kind of people do you find it most difficult to work with? What do you do to
improve the situation?
- Do you prefer working alone or in groups?
- Starting with your last job, would you tell me about some of your achievements that were
recognized by your superiors?
- What are some things you would like to avoid in a job? Why?
- What are some of the things on your jobs that you feel you have done particularly well?
- What does success mean to you? How do you judge it?
- What are some of the things about your last job that you found difficult to do?
- What are some of the problems you encounter in doing your job? Which one frustrates you
the most? What do you usually do about it?
- How has your present job developed you to take on even greater responsibilities?
- What do you have going for you that might make you successful in such a job?
- Who or what in your life would you say influenced you most with regard to your career
objectives?
- What would you say there is about you that has accounted for your fine progress to date?
- What traits or qualities do you feel could be strengthened or improved?
- What motivates you to put forth your best effort?
- What kinds of things do you feel most confident in doing? Somewhat less confident in
doing?
- What are some of the thing you are either doing now or have thought about doing that are
self-development activities?
- Talk about a time when you had work problems or stresses that were difficult for you.
- Customers frequently create a great deal of pressure. What has been your experience in
this area?
- What types of pressures do you experience on your current job? How do you cope with
these pressures?
- Describe a time when you were under pressure to make a decision. Did you react
immediately or take time in deciding what to do?
- What types of things make you angry? How do you react?
- How do you react when you see co-workers disagreeing? Do you become involved or hold
back?
- Do you prefer to have a job in which you have well laidout tasks and responsibilities,
or one in which your work changes on a frequent basis?
- In your current position what types of decisions do you make without consulting your
immediate supervisor?
- How do you typically handle yourself in a fast-paced environment?
- How would you describe your work pace: fast, moderate, slow, or if it varies and under
what circumstances?
- What are your strengths? Why?
- What are your weaknesses? Why?
- How do you handle a heavy workload with many deadlines?
- In all jobs there are heavy periods and light periods. What do you do in such cases?
- You are given several rush projects to be completed in a short period of time. How would
you establish priorities? Why?
- How would you describe your organizational abilities?
- How would you describe your attendance and punctuality habits?
- How would you describe your work habits? How would you describe your own performance
standards?
- What ideas did you contribute to your department? What were the results?
- Give an example of something you recommended that was adopted.
- What have you done to make your job easier or more interesting?
- Give an example of a project you were responsible for starting. What did you do?
- How did it work out?
- How much information do you need to get started on a new project or assignment?
- When have you had to produce results, without sufficient guidelines or information?
- What did you do?
- What is the most creative thing you have done in a past job? How did it occur?
- 0 In the last year, what innovative ideas have you had at work? Were you able to
implement them? How were they innovative?
- Give an example of a situation at your previous employer when you have had to keep up
with changes in technology, terminology, and information specific to your field?
- How quickly have you learned new processes for a job?
- What did you have to learn?
- How soon could you learn this job well enough to become productive?
- If time did not permit a training period on a new job, how would you go about learning
the things expected or required of you?
- Give three examples of your adaptability.
- Describe the most recent formal learning experience youve had.
- What are your long-term professional goals?
- How do the duties and responsibilities in this position relate to that goal?
- What do you consider to be important attributes of a supervisor?
- What kind of supervisor do you enjoy working for most? Least?
- 2 Describe a specific time on any job that youve held when you were faced with
issues that tested your problem-solving skills. What did you do?
- Give an example of a time when you had to keep from speaking or not finish a task
because you did not have enough information to come to a good decision. Be specific.
- Give an example of a time when you had to make a quick decision.
- Give an example of a time when you had to use your fact-finding skills to get
information to solve a problem- then describe how you analyzed the information to come to
a decision.
- Give an example of a problem you faced on a job and describe how you solved it.
- Describe your most stressful work-related situation and how you handled it.
- How do you typically handle yourself under pressure or stress?
- Describe a difficult situation you encountered with a supervisor or co-worker and how
you handled it.
- What are some examples of important types of decisions or recommendations you are called
upon to make in your past/present position?
- Most of us can think of an important decision wed make quite differently if we
could do it over. Any examples from your experience?
- Give an example of a difficult decision you had to make at your last job.
- How did you solve it?
- Follow-up: Why did you choose that method instead of another solution?
- What has been a stubborn or recurring problem area you would have liked to solve in your
cur-rent job, but havent yet?
- What process do you follow in solving problems?
- What methods do you use to make decisions? Please give an example of your approach.
- What kinds of decisions did you have authority over?
- Which ones did you have to check with your manager before making?
- What information or technical support has helped you succeed on the job?
- Have you ever had to make a decision before you had all the data you wanted?
- Give an example. What did you do?
- What is effective communication?
- Tell me about a job experience when you had to speak up in order to be sure that others
knew what you thought or felt.
- Describe how you would endeavor to convince your boss to grant you additional funds for
a purpose you have-in-mind.
- Describe some projects you worked on that required strong writing skills.
- What was the level of your responsibility?
- Who was the primary audience?
- How would you characterize your written and oral communication-skills?
- What do you require from a supervisor?
- Would you rather work on a team or on your own?
- Describe what a "team" environment means to you.
- What experience have you had working as a member of a team? What are the advantages?
- What experience have you had with graphic design and desktop publishing? Please provide
samples.
- What are some basic principles of working with colors?
- What sort of consideration goes into designing a brochure?
- What do you look for in a blueline?
- What information and materials would you provide to a service bureau if you had to
produce a brochure?
- If money were not a concern, what platform would you choose for an Internet information
server, and why?
- When creating Web documents, what tools do you use?
- What kind of experience do you have with HTML editors? Plain text editors? Web site
management tools?
- What does it mean for a program to be called a OGI?
- What is your experience with OGI programming?
- What are the top 5 or 10 characteristics of a good Web site?
- Please illustrate by describing a good Web site that you recently produced.
- How did you plan and design the Web site?
- How do you decide when and how to revise or enhance a Web site?
- What, in your opinion, are the basic characteristics of a bad Web site?
- How would you proceed if you were asked to re-design a less than adequate departmental
Web site?
- If you were given an assignment to put an existing print publication on the Web, how
would you proceed? Why?
- Have you ever connected Web forms to a backend database? Discuss your experience with
such forms.
- How do you stay current with developments in communications, graphic design, and Web
publishing?
- How would you define effective communication? What skills do you have that make you a
good communicator?
- How do you choose which medium/media to use to reach your various audiences?
- What are the strengths and weaknesses associated with each medium?
- What are some of the strategies you have used to communicate technical information to a
wide variety of people with differing levels of expertise?
- How often in your professional experience have you encountered conflict between yourself
and the subject of your story? Describe one such example.
- How would you describe your management philosophy and style?
- Have you ever had to initiate corrective action for an employee? If so, what steps did
you take to implement this action?
- In what ways might you want to modify your approach to dealing with subordinates?
- Some managers keep a very close check on their organization. Others use a loose rein.
What patterns do you follow?
- How has it changed during the last few years?
- How would you describe your standards of performance?
- What would your staff say?
- What would your supervisor say?
- How would you deal with an employee who was not doing his or her job properly?
- What philosophy and techniques do you use in motivating your staff and energizing them?
- How would you deal with an employee who does not appear to measure up to increasing
demands of a job?
- How do you think your staff would describe your delegation style?
- How do you get your employees (or others) to follow you?
- How do you use your power or authority to achieve your goals?
- Give an example of how you delegated responsibility for a recent assignment; for
instance, how you delegated an assignment, and what you did to monitor it.
- Can you give us an overview of how an academic department functions in the University?
- What is your commitment to and understanding of Affirmative Action as it relates to
students, staff, faculty and recruitment?
- What about retention, staff development or promotion?
- Describe the type of relationship you think should exist between staff and students on
this campus.
- How do you make sure that your employees are accountable?
- What do you typically do when you hear of a problem in your area?
- How useful have you found written procedures and guidelines in helping you manage your
area?
- Do you believe that the chain of command is important? Why? When do you think it might
inhibit organizational effectiveness?
- What responsibility do you have for budgeting?
- What budgeting method do you use?
- How do you go about estimating expenses and budgets?
- What recent decision have you made that had an impact on finances? How did you assess
its impact?
- What experience have you had with long and short-term budget projections? Please
explain.
- What types of experiences have you had in dealing with difficult customers?
- Describe a problem person you have had to deal with.
- What did you say or do?
- What have been your experiences in dealing with the general public?
- When have people really tried your patience?
- What important goals have you set in the past, and how successful have you been in
working toward their accomplishment?
- Do you do personal planning? If so, what are your goals?
- What things give you the greatest satisfaction?
- How would you describe yourself?
- In what ways do you think you can make a contribution to our department?
- What two or three accomplishments have given you the most satisfaction? Why?
- Describe your most rewarding experience.
- In what kind of work environment are you most comfortable?
- What do you know about our library? university? community? company?
- You mentioned you enjoyed your last job. What did you enjoy most? Least?
- Why do you think this library should hire you?
- What will your last supervisor tell me are your two weakest areas?
- If you were hiring someone for this job, what qualities would you look for?
- How do you feel about your ability to write, spell, and communicate?
- What kind of feedback have you received about your writing ability?
- Describe your experience in creating documents, proposals, research findings, or any
other form of written copy.
- What does the term two-way communication mean to you?
- . When have you successfully used two-way communication?
- Some people get to know strangers quickly, while others prefer to take their time
letting people get to know them.
- Describe how you entered relationships when you were "new" on a job.
- Some people have the ability to "step into another's shoes." When has this
skill been required of you?
- How did you organize your work in your last position? What happened to your plan when
emergencies came up?
- Describe how you determined your priorities on your last job.
- Describe how you schedule your time on an unusually hectic day. Give a specific example.
- Are you a person who likes to "try new things," or "stay with regular
routines"? Give an example.
- What is your philosophy of reference?
- What are your 3 (or 5) favorite reference books? OR If you were on a desert island,
which 3 (or 5) reference books would you want to have?

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